Survey kiosks are one of the most appealing and effective ways to present a patient satisfaction survey. Typically these kiosks are installed in the lobby or waiting room of the office, clinic or hospital setting and are available for patients to use at their convenience. The TouchPoint iPad Kiosk from Opinionmeter is a versatile self-service kiosk system that allows health care organizations to integrate their own iPad computing devices directly into the kiosk, making it easier and less expensive to create custom survey kiosks to present the patient satisfaction survey to customers.

Because iPads use touch-screen technology, the advanced TouchPoint software and hardware solutions can present patients with easy-to-use input methods that can greatly reduce the time needed to complete the patient satisfaction survey. This can ensure that more surveys are completed and allow health care administrators to collect more useful information on their current procedures and policies within the organization. Opinionmeter’s TouchPoint iPad Kiosk provides a number of unique benefits when deployed within a health care provider’s lobby or office space, including easy portability and mobility, hidden power cables, tamper-proof design, adjustable viewing angle and multiple display options. The TouchPoint iPad Kiosk can be installed in a convenient kiosk stand, mounted on a wall or presented in a table-top format for easier access by patients.

Paired with Opinionmeter’s exclusive TouchPoint software, these survey solutions can provide real-time feedback on the services provided and the overall level of customer satisfaction within the health care organization. Because the data collected is remotely hosted and compiled, it is readily available to administrators wherever they may be located. This makes it simple to collect information on multiple locations and produce reports that outline the areas that need improvement throughout the health care network, allowing decisions to be made based on this information. By taking the work out of data collection and offering innovative solutions including the TouchPoint iPad Kiosk system, Opinionmeter makes the humble patient satisfaction survey more effective and useful than ever before.